Frequently asked questions

It's a multistreaming platform, which multiplies your audience by broadcasting live or recorded videos, your lives and reels, on several social networks simultaneously.

No, the platform works on any device with internet access, directly in your browser.

Your live content on YouTube, Instagram, TikTok and more, all at once, with the greatest potential reach.

Go live via the Multiplierapp Studio, use your favorite encoder (OBS, Vmix, etc.) or stream pre-recorded content.

There's no need to install any application or system. Open your account on the Multiplierapp portal, straight from your browser.

Yes, you can make your lives or reels from your desktop or from your cell phone or tablet. Check the compatibility of your device and the limitations of social networks beforehand.

Profile registration is free and unlimited. The number of profiles broadcasting simultaneously (Simulcast) depends on the plan chosen.

  1. Access your Instagram account directly from your cell phone.
  2. Click on your photo in the lower bar (bottom corner of the screen)
  3. Then click on the Configuration menu (icon with the 3 dashes in the top bar)
  4. Click on Account Center
  5. Select Password and security
  6. Click on Two-factor authentication and select the Instagram profile you want to activate.
  7. Select the Authentication App or WhatsApp/SMS option and follow the step-by-step instructions.
  8. For App authentication, follow the specific instructions and enter the code shown in your authentication app. For SMS or Whatsapp, finish by entering the code you received.
  1. Access your Instagram account directly from your preferred browser on your computer.
  2. Click on your profile in the left-hand side menu (profile)
  3. Then click on the Configuration menu (gear icon in the top bar)
  4. Click on Settings and privacy
  5. Click on Accounts Center
  6. Select Password and security
  7. Click on Two-factor authentication and select the Instagram profile you want to activate.
  8. Select the Authetication app or WhatsApp/SMS (Text message) option and follow the step-by-step instructions.
  9. For App authentication, follow the specific instructions and enter the code shown in your authentication app. For SMS or Whatsapp, finish by entering the code you received.

If your accounts are linked, you may get the following error: "You can log in with your linked Facebook account".

This usually happens when you try to log in to Instagram, but the account you're using is already linked to a Facebook account.

Here are some possible causes and solutions:

  1. Confusion with multiple accounts: If you have several accounts on Instagram and Facebook, check that you are trying to log in with the correct credentials. It could be that Instagram is automatically linking the wrong account.
  2. Unlink Facebook from Instagram: If you prefer not to use Facebook to log in, once you have managed to access your account directly on Instagram, you can unlink Facebook from Instagram in the account settings.

If you have any questions about how to Connect and Broadcast on Instagram with Multiplier, click here.

In compliance with the LGPD / GDPR and the best practices of social networks.

See the privacy policy on the portal or website.