Terms of use
Last updated July 25, 2025
Welcome to MULTIPLIERAPP!
This document presents the general conditions and rules for you to visit us, register and use our services. These Terms of Use apply to any other websites, applications or services operated or produced by NTV – New Television Comunicação S.A. (“MULTIPLIERAPP“) a legal entity registered with the CNPJ under No. 10.942.801/0001-20, with headquarters at Av. Júlio de Sá Bierrenbach, 65, Bloco 2 Sala 717, Barra da Tijuca, Rio de Janeiro, RJ, CEP: 22775-028, in the City of Rio de Janeiro/RJ, including any content, functionality and Services offered on the Site, on the Platform or through it, which we will hereinafter refer to as the “Platform”.
For this reason, we kindly ask you to read it in full, with all your attention, since it is this document that will regulate our relationship and explain how you will use our Platform, defining which functionalities and services are available.
Both the use of any functionality of the Platform and registration can only be carried out after reading, understanding and accepting these Terms of Use.
ACCEPTANCE OF THE TERMS OF USE AND PRIVACY POLICY WILL IMPLY ACKNOWLEDGEMENT THAT YOU HAVE READ, UNDERSTOOD AND UNCONDITIONALLY AGREE TO ALL THE PROVISIONS CONTAINED IN THESE DOCUMENTS.
IF YOU ARE ACCEPTING THESE TERMS OF USE ON BEHALF OF A COMPANY OR ANY TYPE OF LEGAL ENTITY, YOU CONFIRM THAT YOU HAVE THE LEGITIMACY TO REPRESENT IT AND ACCEPT THESE TERMS OF USE ON ITS BEHALF. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE OR EVEN THE PRIVACY POLICY, YOU MAY NOT USE THE SITE OR ANY CONTENT, FUNCTIONALITY OR SERVICES THAT IT OFFERS OR THAT ARE OFFERED THROUGH IT. IF YOU DO NOT HAVE SUCH LEGITIMACY AND YOU ACCEPT IT, YOU FULLY ASSUME ALL THE OBLIGATIONS AND RESPONSIBILITIES SET OUT IN THIS DOCUMENT.
IF YOU HAVE ANY QUESTIONS, YOU MUST CONTACT MULTIPLIERAPP, THROUGH OUR SUPPORT CHANNEL MENTIONED BELOW, BEFORE ACCEPTING THESE TERMS OF USE.
ATTENTION: IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING TERMS, YOU MAY NOT ACCESS OR USE THE PLATFORM AND ITS SERVICES IN ANY CAPACITY.
ABOUT MULTIPLIERAPP
NTV – New Television Comunicação S/A. (CNPJ No. 10.942.801/0001-20, headquartered at Av. Júlio de Sá Bierrenbach, 65, Bloco 2 Sala 717, Barra da Tijuca, Rio de Janeiro, RJ, CEP: 22775-028, in the City of Rio de Janeiro), also known as MULTIPLIERAPP, is a platform that allows you to broadcast live or recorded content on multiple social networks simultaneously. The platform is owned and operated by the NTV Group.
Our aim is to amplify the voice of the user or the organization they represent, promoting greater visibility by multiplying content across various channels. The Platform also contributes to generating revenue, promoting brands and strengthening digital presence.
ABOUT THE METHODOLOGY
MultiplierApp is a digital platform for simultaneously broadcasting content on multiple social networks, using its own signal replication technology. With it, it is possible to make lives, publish videos and reels on several social profiles at the same time, depending on the contracted plan.
Integration with social networks
The Platform is integrated with networks such as YouTube, Facebook and Instagram, using their respective APIs and respecting the permissions and technical limitations of each. For this reason, it is essential that the user also knows and respects the Terms of Use and Privacy Policies of the integrated platforms:
YouTube
By accepting these Terms of Use, the CLIENT and the USER assume full and exclusive responsibility for any penalties or sanctions applied by social networks, exempting MULTIPLIERAPP from any obligation of indemnity, restitution or reparation for direct or indirect damages arising from such sanctions.
ACCESS PROFILES: CLIENT AND USER
For the purposes of these Terms of Use, the MultiplierApp Platform distinguishes between two profiles with specific functions and permissions:
CLIENT Attributions and Permissions
The CLIENT has full access to the Platform’s functionalities, including:
Please note:
CLIENT does not have access to logins, passwords or any authentication credentials provided by USERS. All registered credentials are encrypted and protected by MULTIPLIERAPP in accordance with good information security practices.
USER Access and Limitations
The USER, by accepting the CLIENT‘s invitation, authorizes the connection of their social networks to the Platform for the exclusive purpose of replicating content. Their access is limited to the following actions:
The USER does not have access to confidential information on the Platform, nor to the data of other participants.
1.1. By registering to use the features provided by our Platform, the User declares to be over 18 (eighteen) years of age, or emancipated, and fully agrees to the Terms of Use. This acceptance may be revoked at any time, via the website or directly on the Platform.
1.2. Unemancipated minors under the age of 18 may not use the Platform. MULTIPLIERAPP does not collect or process data from minors.
1.3. By canceling your participation, you acknowledge that access to our Services will be suspended immediately.
1.4. Upon receiving the cancellation request, MULTIPLIERAPP undertakes to delete the user’s personal data, except in cases where storage is necessary for:
1.5. The CLIENT is solely responsible for the content transmitted through the Platform, including that replicated on the profiles of third parties who have authorized the connection. This responsibility covers both live broadcasts and recorded content (such as reels), including in cases of co-participation.
1.5.1. You can only delete live broadcast videos from your own network. Therefore, it will not be possible to delete a broadcast from the timeline of third-party networks via the MULTIPLIERAPP platform. In this way, the CLIENT/USER can interrupt a broadcast in progress or delete it later on their own timeline.
1.6. Only the CLIENT has access to his/her account on the Platform; therefore, the USER and/or third parties may not publish content using the CLIENT’s account.
1.7. MULTIPLIERAPP reserves the right to adopt containment measures, such as deleting content, blocking access or deactivating accounts, if conduct or publications that violate current legislation are identified. The company may even notify the competent authorities.
1.8. It’s forbidden:
1.9. The use of music must respect copyright. We recommend using tracks with free licenses, available at:
1.10. Inappropriate use of the Platform may lead to the account being closed, without prejudice to the applicable legal measures.
1.11. By registering on our Platform, the USER agrees to automatically replicate the content posted by the CLIENT, of audiovisual materials originating from live or pre-recorded videos and hereby authorizes their use in raw or edited form, for the purposes and dissemination of the system in any media, for an indefinite period of time;
2. CUSTOMER REGISTRATION
The CLIENT’s account is personal and non-transferable, accessible using the login and password created at the time of joining, and the CLIENT is solely responsible for maintaining the confidentiality of these credentials.
2.1. Access to the Platform is conditional on reading and accepting the Privacy Policy and the Terms of Use.
2.2. The CLIENT/USER is solely responsible for all activities associated with their account.
2.3. In the event of loss, misplacement or suspected misuse of your account, login or password, MULTIPLIERAPP must be notified immediately so that the appropriate measures can be taken.
2.4. If duplicate accounts are verified, MULTIPLIERAPP may permanently disable all duplicate registrations, regardless of any prior notification.
3.1 Classification of content
The contents of the pages of this website and the app are divided into three (3) categories:
3.1.1 Functional Content: Refers to elements used to enable navigation, interaction and transactions on the Platform. It includes, but is not limited to: menus, categories, filters, buttons, tags and transactional areas.
3.1.2 CUSTOMER CONTENT: All content posted by the CUSTOMER, whether produced by them, by third parties at their request, or under their domain of use (including lives, reels and recorded videos).
3.1.3 Public Content: Content made available by CLIENTS previously registered and authorized to publish. The Platform allows these users to publish, store, share and link various types of material, such as texts, images, videos, graphics and others.
3.2. Customer and User Declarations and Responsibilities
By publishing content through the Service, the CLIENT/USER declares and guarantees that:
3.2.1. You are the owner of the content or hold the necessary rights to use it and grant MULTIPLIERAPP the license of use provided for in these Terms;
3.2.2. The publication of your content does not violate the rights of privacy, publicity, copyright, contract or any other subjective rights of any person or entity;
3.2.3. You own any and all rights to any content you submit, post or display on or through the Service and are responsible for protecting those rights.
3.2.4. MULTIPLIERAPP is not responsible for the content posted by CLIENTS/USERS, except for that produced directly by the company itself;
3.2.5. You grant MULTIPLIERAPP a non-exclusive, free and transferable license to use, modify, reproduce, publicly display, distribute and make available the published content;
3.2.5.1. You agree that this license includes the right to make your content available to other users of the Platform, who may also use your content subject to these Terms.
3.2.6. MULTIPLIERAPP has the right, but not the obligation, to monitor, disapprove, edit or delete all content provided by CLIENTS/USERS.
3.2.7. The CLIENT/USER may not distribute, modify, transmit, reuse, download, republish, copy or use MULTIPLIERAPP content, either in whole or in part, for commercial purposes or for personal gain, without express written consent from us.
3.3. Communications and Contact with the Platform
3.3.1. MULTIPLIERAPP can be contacted via the website www.multiplierapp.live or by e-mail: [email protected] or [email protected].
3.3.2. If you contact us without being registered as a CUSTOMER/USER, your information may be used to return your request and, if authorized by law or consent, to send you information about products and services.
3.3.3. We will send you messages relating to your activity on the Platform, including notifications about: account changes, transactions, uploads, downloads, data requests and other operational communications.
3.3.4. If, at any time, you wish to stop receiving communications, you can request to opt out via the website or contact email mentioned above.
3.4. In order to use the Platform, the CLIENT must inform the desired date and time for their transmissions in accordance with the platform’s rules. It is not possible to make simultaneous transmissions to the same transmission network, and it is necessary to completely finish one transmission before starting the next.
4.1. MULTIPLIERAPP offers digital solutions for the simultaneous transmission of audiovisual content on various social networks.
4.2. The broadcast network consists of Personal Profiles, Pages or Channels on social networks, with subscribers or followers:
4.2.1. Under the ownership or management of the CLIENT, or
4.2.2. Connected to the CLIENT’s account through an invitation accepted by USERS
4.3. The content generated and posted on the transmission network in live or recorded format will be produced by the CLIENT, and is their sole responsibility, and they must ensure the authorship or rights of use of the material.
4.4. The USER, by connecting their social networks to the CLIENT’s account, expressly agrees that:
4.4.1. authorizes the automatic replication of audiovisual content posted by the CLIENT, whether lives or recorded videos, on their own profiles;
4.4.2. is part of the CUSTOMER’s transmission network for as long as the connection is active.
4.5. MULTIPLIERAPP will not be held responsible for any type of content or methods of using the system that conflict with legal, political, social, institutional, commercial or any other interests that do not comply with current legislation in Brazil or abroad, or the best practices required in each registered social network, always reiterating moderate use and in the best possible ethical sense.
4.6. The CLIENT and the USER may, at their discretion, delete the connection between them at any time and hereby authorize, without charge, the use by MULTIPLIERAPP of any audiovisual material publicly transmitted by the system on social networks, in raw or edited form, for the purpose of publicizing the Service in any media or format and for an indefinite period of time.
4.7. The social networks connected by the USER do not belong to the CLIENT or MULTIPLIERAPP. The platform only enables, by technical means, the publication of CLIENT content on the transmission network made up of multiple USERS and social profiles;
4.8. MULTIPLIERAPP cannot be held responsible for any delays or failures in transmissions resulting from:
4.8.1. failures to distribute or publish on registered social networks;
4.8.2. infringements of the rules of the networks used (such as warnings, notifications, temporary suspensions or account cancellations);
4.8.3. temporary unavailability of connected social network services.
5.1. By accepting these Terms of Use, you declare:
5.1.1. Be over 18 (eighteen) years old, or be emancipated;
5.1.2. Be aware that the platform must be used exclusively for lawful purposes, in accordance with applicable legislation; and
5.1.3. Be solely responsible for the operations carried out through the Platform, assuming all risks and consequences arising therefrom, including vis-à-vis third parties.
5.2. Access to the Platform is personal, non-transferable and subject to proper, safe use in accordance with the purposes set out in these Terms.
5.3. The customer acknowledges that:
5.3.1. Accessing the Platform by connecting to public and unprotected wi-fi networks poses a risk to the information stored on your mobile device, as well as to the data and/or information stored on it.
5.3.2. You must ensure the reliability of the networks that enable your access to the Platform, and you are solely and exclusively responsible for any damage arising from the use of the Platform through access to public networks considered insecure, since MULTIPLIERAPP has no influence on the security measures adopted by such networks.
5.4. MULTIPLIERAPP, through these Terms of Use, grants the CLIENT a personal, limited, temporary, revocable, non-exclusive and non-transferable license to use the Platform, during the period set out in the contract, and it is certain that it may not use or allow the use of the Platform for any other purpose that is not expressly provided for in these Terms of Use.
5.5. CLIENT and User hereby declare that they may not:
5.5.1. Use the Platform for illicit purposes or that infringe the rights of MULTIPLIERAPP or third parties;
5.5.2. Share, sub-license, sell or transfer the Platform or any of its elements in any form;
5.5.3. Modify, reproduce, reverse engineer, transmit viruses or malicious code;
5.5.4. Engaging in conduct that may compromise the integrity, security or operation of the Platform.
5.5.5. Use the Platform for a purpose other than that for which it was made available by MULTIPLIERAPP;
5.5.6. Use the Platform to access, disclose or improperly manipulate third party data;
5.6. The CLIENT’s and USER’s responsibilities are:
5.6.1. Use the Platform properly and diligently, in accordance with these Terms of Use, the law, morality, good customs and public order;
5.6.2. Keep the environment of their devices accessing the Platform secure, using specific tools for this purpose, such as antivirus, firewall, among others, in order to contribute to the prevention of electronic risks;
5.6.3. Use up-to-date and efficient operating systems to fully utilize the Platform;
5.6.4. Equip and take responsibility for the hardware devices needed to access the Platform, as well as their access to the Internet;
5.6.5. Keep a copy of all content and data that you consider important, as the Platform may go through maintenance periods or even suffer data loss;
5.6.6. Guarantee the veracity, quality, integrity and legality of their data and the means by which they acquired the information that will be made available on the Platform;
5.6.7. Act to prevent unauthorized access to the use of the Services and notify the Platform immediately of any unauthorized access or use;
5.6.8. Not to sell, resell, rent or lease the Platform and the Services without the prior and express authorization of MULTIPLIERAPP.
5.7. The CLIENT, as the controller of personal data, is responsible for complying with the obligations set out in the General Data Protection Law (LGPD – Law No. 13,709/2018), including compliance with the rights of data subjects. For more information on how data is processed on the Platform, see our Privacy Policy.
5.7.1. The USER, when processing data through the Platform, must also comply with the legal duties that apply to them, in particular with regard to the collection, sharing and protection of personal data, as described in MULTIPLIERAPP’s Privacy Policy.
5.8. MULTIPLIERAPP undertakes to use its best efforts to keep the Services active for as long as possible. However, it has no obligation of performance, stability, continuity or any kind of duty to permanently perpetuate the Services and their access to the Platform. Damages caused by unavailability shall be borne by the CLIENT and not by MULTIPLIERAPP.
5.9. MULTIPLIERAPP may, at any time and at its sole discretion:
5.9.1. Suspend or terminate access to the Platform for breach of the Terms or the Privacy Policy;
5.9.2. Delete content that violates these Terms;
5.9.3. Update, modify or discontinue features of the Platform.
5.10. MULTIPLIERAPP may, at its sole discretion, suspend, modify or terminate the activities of the Platform, upon prior notice, except in the event of an act of competent authority, unforeseeable circumstances or force majeure.
6.1. MULTIPLIERAPP allows the CLIENT to submit, transfer, publish or make available, through the Platform, content in text, image, audio and/or visual format, including live or recorded broadcasts, polls, comments and feedback related to the Services.
6.2. The CLIENT declares and guarantees that all content provided:
6.2.1. It complies with current legislation;
6.2.2. They do not infringe the rights of third parties, whether natural or legal persons, including intellectual property rights, copyright, image rights, privacy, consumer rights, among others;
6.2.3. Fully observes the Terms of Use and Privacy Policy, especially with regard to the protection of any personal data processed.
6.3. However, by using the Platform, the CLIENT grants MULTIPLIERAPP a worldwide, perpetual, irrevocable, transferable license, free of charge, for the purposes of the content. This license authorizes MULTIPLIERAPP to: operate the Platform and promote MULTIPLIERAPP institutionally, including for marketing and advertising of the tool, with no autonomous commercial exploitation.
6.3.1. Use, reproduce, adapt, modify, create derivative works from, distribute, publicly display and disseminate this content;
6.3.2. Incorporate it into institutional and promotional materials or MULTIPLIERAPP communication channels, including third-party websites and services;
6.3.3. Make use of the content without the need for new consent, prior notice or payment to the CLIENT or third parties.
6.4. The CLIENT is prohibited from publishing, through the Platform, content that:
6.4.1. Are offensive, discriminatory, slanderous, libelous, obscene, illicit, pornographic or encourage hatred, violence or prejudice;
6.4.2. Compromise the image of MULTIPLIERAPP, its partners or other users;
6.4.3. Contravene applicable law, these Terms of Use or the Platform’s own guidelines.
6.5. MULTIPLIERAPP may, at its sole discretion, remove any content that violates these provisions, as well as suspend or terminate the CLIENT’s account, regardless of prior notice.
7.1. MULTIPLIERAPP undertakes to adopt appropriate technical and organizational measures to protect the data and operations carried out through the Platform, in accordance with the best information security practices.
7.2. CLIENT and USER acknowledge that no system is totally immune to faults or vulnerabilities, and MULTIPLIERAPP cannot be held responsible for:
7.4. MULTIPLIERAPP will not request, by e-mail or other unauthenticated means:
7.5 CLIENT and User are aware and agree that, by accepting these Terms of Use, they are subject to all security validation mechanisms that MULTIPLIERAPP wishes to employ, such as facial identification, biometric identification, questionnaires, among others.
7.6 If it is proven that the CLIENT or USER has acted in bad faith, defrauding access to the Platform, the identified will be solely responsible for any expenses incurred, even after communication to MULTIPLIERAPP.
8.1. The Platform, its functionalities, interfaces, source codes, layout, design, brands, logos, manuals, institutional content and other technical and visual elements are the exclusive property of MULTIPLIERAPP, or duly licensed to it.
8.1.1 The content and reports produced by the CUSTOMER himself are excepted from this ownership, and remain his property, under the terms of clause 6.3.
8.2. These Terms of Use do not grant the CLIENT or the USER any intellectual property rights or other exclusive rights, including patents, designs, trademarks, copyrights or rights to confidential information or business secrets, on or related to the Platform, as well as to the database composed of User data, which are the exclusive property of MULTIPLIERAPP.
8.3. It is expressly forbidden to copy, reproduce, modify, distribute, sell, sublicense or exploit, in whole or in part, any content protected by MULTIPLIERAPP’s rights without its prior and express authorization, under penalty of the applicable legal sanctions.
8.4. Any developments carried out by the CLIENT or USER, which characterize the reproduction, even if partial, of modules, functionalities, database structure or other technical components of MULTIPLIERAPP, will be considered extensions of the Platform, becoming part of its full and unrestricted ownership.
8.5. CLIENTS and Users understand that violators of MULTIPLIERAPP ‘s intellectual property or that of third parties are subject to the corresponding civil and criminal sanctions, under the terms of the applicable legislation.
8.6. Trademarks, trade names or logos of any kind presented through the Platform are the property of MULTIPLIERAPP or third parties who have permitted their use, so that the use of the Platform does not imply authorization for you to cite such trademarks, trade names and logos.
8.7. If a violation of intellectual property rights is identified, you can send a complaint via our Support Center so that MULTIPLIERAPP can investigate the situation and adopt the necessary measures to investigate and resolve any irregularities.
9.1. The Platform may contain links, hyperlinks or integrations that direct the CLIENT or USER to websites, platforms or services.
9.2. The existence of these links does not imply recommendation, approval or endorsement by MULTIPLIERAPP. By accessing them, the CLIENT and USER acknowledge that they will be subject to the terms of use, privacy policies and practices adopted by the respective third parties, which should be read carefully.
9.3. MULTIPLIERAPP is not responsible for:
9.3.1. Content, products or services made available by third parties;
9.3.2. Security policies, data collection and processing adopted by external websites;
9.3.3. Any damages or losses arising from access to or use of such sites.
10.1. MULTIPLIERAPP will use its best efforts to offer a functional, secure and stable Platform, but the Services are made available “as is”, without express or implied warranties of merchantability, fitness for a particular purpose or non-infringement of rights.
10.2. MULTIPLIERAPP does not guarantee that the Platform or integrated third-party services are free of malware, viruses or other harmful elements, and is not responsible for interruptions, technical failures or momentary unavailability of the Platform.
10.3. MULTIPLIERAPP does not endorse, guarantee or assume any responsibility for content, products or services offered by third parties, even if accessed through links, integrations or materials made available on the Platform.
10.4. CLIENT and User agree that they have as a solution to any problems or dissatisfaction arising from the use of the Services, the possibility of canceling their registration on the Platform and, therefore, stop using MULTIPLIERAPP‘s Services.
10.5. MULTIPLIERAPP shall not be liable, to the maximum extent permitted by applicable law, for indirect damages, loss of profits, loss of data, loss of revenue, moral, material, incidental or punitive damages arising from the use or inability to use the Platform.
10.6. They are not the responsibility of MULTIPLIERAPP:
10.7. MULTIPLIERAPP may suspend or terminate access to the Platform, in whole or in part, without prior notice, if it detects a breach of these Terms of Use, the Privacy Policy, or when required by a competent authority, unforeseeable circumstances or force majeure.
10.8. MULTIPLIERAPP is not responsible for the use of the Platform in disagreement with these Terms of Use and for damages of any kind arising from the knowledge that unauthorized third parties may have of data made available through the Platform.
10.9. CLIENT and User also agree that MULTIPLIERAPP has no liability for any damages and/or losses suffered as a result of the use of products and/or services offered by third parties through the Platform.
10.10. The CLIENT and the USER acknowledge and accept that, by using MULTIPLIERAPP to broadcast and publish on their own or third-party social networks, they are subject to the policies, guidelines and terms of use established by each integrated social network.
10.11. MULTIPLIERAPP is not responsible for suspensions, restrictions, penalties or account bans applied by social networks as a result of transmissions, posts or interactions made through the Platform, including when such publications involve content originating from third parties connected to the CLIENT’s channel.
11.1. The CLIENT and the User agree to defend, indemnify and hold MULTIPLIERAPP and its officers, shareholders, agents, directors, employees, subsidiaries, affiliates, successors, assigns, suppliers or licensors, harmless from any liability arising from claims, losses, damages, costs, expenses, judicial or administrative actions, including reasonable attorneys’ fees, that result from:
11.1.2. Misuse of the Platform;
11.1.2. Breach of the conditions agreed;
11.1.3. Any activity in which you participate through the Services;
11.1.4. Misuse of the results obtained through the Platform;
11.1.5. Violation of any law or third party rights.
12.1. These Terms of Use come into force on the date of acceptance of the terms of the Platform by the CLIENT and USER and will remain valid for as long as:
12.1.1. The Platform’s services and functionalities become available;
12.1.2. The account is active;
12.1.3. the services are used by the CLIENT and/or the USER.
12.2. MULTIPLIERAPP may terminate these Terms of Use and interrupt the provision of the Services and/or functionality of the Platform, without applying any penalty, in the following cases:
12.2.1. Misuse of the account or the Platform’s functionalities by the CLIENT/User, in disagreement with these Terms of Use;
12.2.2. Suspicion of fraud by the CLIENT/User;
12.2.3. Death of the CLIENT/User; and
12.2.4. Upon prior notice to the CLIENT/User, at least 7 (seven) days in advance.
12.3. The User may, at any time, without the need for justification, request the deletion of their registration on the Platform, ending their relationship with MULTIPLIERAPP, upon request made by the Support Center.
NTV – New Television Comunicação S/A (MULTIPLIERAPP) is an internet application provider registered with the Electoral Court to provide electoral propaganda boosting services, under the terms of TSE Resolution No. 23,610/2019.
As a result of this institutional partnership, MULTIPLIERAPP adopts permanent measures to collaborate with the integrity of the electoral process, including outside the election period. We reaffirm our commitment to the authenticity of the information provided, the fight against disinformation and the encouragement of the ethical use of our Platform by all CLIENTS.
As part of this commitment, MULTIPLIERAPP maintains a specific channel for reporting content that violates electoral legislation. These complaints will be analyzed and, where appropriate, may result in the suspension of content published by CLIENTS, by court order or under the terms of art. 17, §1º-B of TSE Resolution No. 23.608/2019.
It is important to clarify that MULTIPLIERAPP does not curate the content of the posts made on its platform, and its actions in controlling the illegality of electoral propaganda are restricted to the necessary measures to inhibit illegal practices, according to the information presented in these Terms of Use. In compliance with national legislation, we act with the least possible interference in the democratic debate, always with the aim of ensuring freedom of expression and preventing censorship on your Platform. The police power over electoral propaganda will only be exercised by the Electoral Justice and the civil responsibility for the content lies exclusively with your CLIENT or, in solidarity, with any co-participant of the content disclosed on the Platform.
MULTIPLIERAPP undertakes to forward all complaints involving:
a) dissemination of false or misleading information about the electronic voting system, the electoral process or the Electoral Justice itself;
b) offending the honor or image of candidates, parties, coalitions or party federations;
c) disclosure of facts that are known to be untrue, to the electoral judges assigned to exercise police power, undertaking to collaborate with the Electoral Justice in removing the content;
d) improper use of artificial intelligence and manipulated content (deepfakes) with the potential to affect the fairness of the election.
MULTIPLIERAPP will comply with any and all court orders to remove content posted on its Platform, when violations of electoral legislation or third party rights are identified. These orders will have their effects maintained, even after the election period, unless there is a court decision that declares the loss of the object or dismisses the conclusion of irregularity.
The platform will strictly observe the prohibitions related to electoral propaganda produced or manipulated by artificial intelligence. An explicit warning is mandatory whenever AI is used. The use of chatbots that simulate dialog with candidates or third parties is also prohibited, as is the dissemination of manipulated content with the potential to unbalance the electoral process.
It is expressly forbidden to disseminate, through the Platform, content that is fabricated or manipulated in order to spread facts that are notoriously untrue or out of context, with the potential to damage the balance of the election or the integrity of the electoral process.
In accordance with art. 39 of TSE Resolution 23.610/2019 and art. 15 of the Brazilian Civil Rights Framework for the Internet, and in collaboration with the courts, MULTIPLIERAPP collects and stores access records (IP address) of Brazilian users for an indefinite period, and may provide them by court order together with the associated registration information.
Under the terms of our Privacy Policy, we do not use sensitive data provided by our CLIENTS to create profiles aimed at targeting electoral propaganda without the specific and prominent consent of the holder. MULTIPLIERAPP makes every effort to curb abusive micro-targeting practices and undertakes to guarantee easy access to information on data processing in accordance with the General Data Protection Act.
13.1. PRE-CAMPAIGN
During the period leading up to the election campaign – known as the pre-campaign period – pre-candidates and parties are allowed to publicize ideas, opinions and political projects, as long as there is no explicit or implicit request for votes, or use of means prohibited by law, under penalty of a fine. The aim is to guarantee the free expression of thought without violating equal opportunities for candidates.
All the acts mentioned below can be carried out live (live or recorded transmission), as long as they take place exclusively on the profiles and channels of pre-candidates (Individuals) and subtitles (Political Parties, Coalitions or Federations – Legal Entities). However, there can be no transmission or retransmission by a radio or TV station, or on a website, profile or channel belonging to a legal entity.
13.2. WHAT IS ALLOWED IN PRE-CAMPAIGN
Until August 15, as long as no vote is requested , it is allowed:
a) intra-party propaganda[1], which takes place during the pre-election polls and in the fortnight before the convention, aimed only at members and without the use of radio or TV;
b) Acts that mention the alleged candidacy and extol the personal qualities of pre-candidates;
c) Participation in interviews, programs, meetings or debates on radio, TV and the internet, including the presentation of political platforms and projects, with the broadcasters ensuring equal treatment;
d) Meetings, seminars or congresses in a closed environment on the organization of the electoral process and public policies;
e) Acts of parliamentarians and legislative debates, including on social networks, as long as there is no request for political support or mention of a candidacy;
f) Holding meetings on the initiative of civil society, the press or the party itself, in any locality, to publicize party ideas, objectives and proposals, funded by the party;
g) Campaigns for the prior collection of financial resources (donations) carried out through collective financing institutions (according to item IV, paragraph 4, article 23, of Law No. 9,504/1997). According to the Resolution, this type of campaign can take place from May 15 of the year of the election, but it cannot include a request for votes, and the rules on electoral propaganda on the internet must be observed;
h) The paid promotion of political-electoral content, provided that: i) the service is contracted by the party or pre-candidate directly with the provider; ii) there is no explicit request for votes; iii) spending is moderate, proportional and transparent; and the specific rules are respected;
13.3. WHAT YOU CAN’T DO IN PRE-CAMPAIGN
Even before August 16, the following behaviors are prohibited and may constitute advance advertising or irregularities:
a). ASK FOR VOTES or use expressions such as “vote for”, “vote against”, “defeat”, “elect” or other similar expressions. The explicit request for a vote is not limited to the use of the phrase “vote for”, but can be inferred from terms and expressions that convey the same content;
b) Spreading false, fraudulent or seriously out of context information;
c) Live-streaming or recording videos in public buildings, temples, gyms, magazine stands (even if they are privately owned);
d) Advertising on public transport vehicles or public service providers;
e) Live broadcasts by radio and television stations of party preliminary polls, except for news coverage;
f) Any kind of paid political pre-campaigning on radio and television will not be allowed, nor will any paid electoral advertising on the internet, except for the boosting allowed by law;
g) Media professionals in the exercise of their profession are prohibited from soliciting political support and publicizing pre-candidacy, political actions carried out and those intended to be carried out;
h) Making improper use of keywords (ads) with the name or acronym of opponents to promote their campaign.
i) The boosting of content allowed by the legislation can only benefit the candidate and/or party that hired the service and, therefore, it is forbidden to broadcast negative electoral propaganda by boosting content on the internet to criticize the opposition candidate;
j) Natural persons are prohibited from contracting the boosting and mass shooting of content, as well as remuneration, monetization or the granting of any other economic advantage in return to the person who owns the channel or profile, paid for by the beneficiaries of the advertising or by third parties;
k) It is forbidden to broadcast any kind of paid electoral propaganda on the internet. The exception is content boosting, provided it is clearly identified and has been contracted exclusively by candidates, parties, coalitions and federations or by people who legally represent them;
l) It is forbidden to hire individuals or companies that publish political-electoral material on their websites or social networks;
m) According to Art. 33, §5 of the Elections Law (Law 9504/97) “it is forbidden, during the electoral campaign period, to carry out polls related to the electoral process.” Although the law mentions the “election campaign period”, it is considered prudent not to use or publicize them during the pre-campaign period in order to avoid legal challenges;
n) Creating fake profiles or using a simulated identity to broadcast electoral content;
o) Creating fake profiles or using a simulated identity to publish electoral content. In such cases, MULTIPLIERAPP will prevent any kind of publication of electoral content[2] on the Platform from 3/10.
13.4. WHAT IS FORBIDDEN IN THE CAMPAIGN
As of August 16, the start of the official campaign period, electoral propaganda follows more restrictive rules, set out in Law No. 9,504/1997 and TSE Resolution No. 23,610/2019, and the following conducts, among others, are prohibited:
a) Use of a foreign language in electoral propaganda. Advertising must take place in Portuguese, and the use of other languages is prohibited;
b) Use of technological tools to adulterate or fabricate images, audios and other media aimed at spreading false or seriously decontextualized news about candidates or the electoral process;
c) The use of advertising to artificially manipulate people’s emotions or mental states, to the detriment of rational and balanced debate;
d) Broadcasting content without authorization from authors of musical, audiovisual or artistic works, including jingles and parodies. If MULTIPLIERAPP receives a complaint about the improper use of protected works, it will forward the case to the Electoral Court;
e) Showing of rallies or lives with artistic-musical content for electoral purposes. Only artistic events for the purpose of campaign fundraising are allowed – as long as they are held by parties or candidates and registered in the accounts;
f) In the case of candidates belonging to the artistic class, they are allowed to carry out their normal activities during the election period, as long as they do not appear on radio and television programs or are not involved in organizing rallies. In this specific situation, they are also not allowed to publicize their candidacy or electoral campaign, even in a disguised manner;
g) The use of elements of the Public Power (goods, symbols, servants, buildings, objects, furniture, clothing, etc.) in campaign acts is forbidden, even in lives or digital content;
h) The unauthorized use of artistic works in jingles, parodies and electoral propaganda. If the practice is identified in any content published on our Platform and we receive the complaint, it will be forwarded to the Electoral Court, which will decide whether to stop the conduct;
i) Propaganda with discriminatory or prejudiced content, of any nature, or that incites violence, civil disobedience, disturbance of public order or subversion of the democratic order;
j) Advertisements that incite attacks against people or property, instigate collective disobedience to comply with public order laws and the distribution of undue advantages, raffles, draws, gifts or offers for electoral purposes are prohibited;
k) Disturbing public peace with noise, fireworks or noisy gatherings is also prohibited by electoral law.
13.5. LIVES MADE BY CHIEF EXECUTIVES
According to the TSE, lives made by chief executives who are campaigning for re-election must comply with the following conditions so as not to constitute improper use of the public machine:
a) The broadcast environment does not contain any symbols, insignia, objects or other elements associated with the Government or the position currently held by the candidate;
b) Participation is restricted to the mayor, governor or president running for re-election;
c) The content of the live must be limited to your own candidacy (you cannot promote other names);
d) Material and human resources that are public must not be used;
e) Public servants cannot be mobilized to provide technical support, advice or any kind of support;
f) The event must be duly registered in the campaign accounts, informing estimated expenses and donations.
13.6. MULTIPLIERAPP’S RESPONSIBILITY, COLLABORATION WITH ELECTORAL JUSTICE AND DATA PROTECTION
MULTIPLIERAPP undertakes to collaborate with the electoral authorities in the fight against disinformation and illicit propaganda, in accordance with the obligations set out in the Marco Civil da Internet (Law No. 12,965/2014), the General Data Protection Law (Law No. 13,709/2018) and the applicable TSE Resolutions.
Under the terms of TSE Resolution No. 23,610/2019, whenever the suspension of illegal content is judicially ordered, MULTIPLIERAPP will fully comply with the orders of the Electoral Justice, with priority of service and registration of the acts adopted.
Under the terms of Article 15 of the Brazilian Civil Rights Framework for the Internet, MULTIPLIERAPP keeps access records (IP addresses, date and time) of users with accounts registered in Brazil for a minimum period of six months. This data may only be provided by court order.
In addition, MULTIPLIERAPP may provide basic user registration information, such as name, e-mail address and linked social network, when requested by the competent authorities.
As stated in the Privacy Policy, MULTIPLIERAPP:
a) It does not use sensitive data (e.g. political opinions, religious beliefs, health, etc.) to create profiles for the purpose of targeting electoral advertising without the free, informed and separate consent of the data subject;
b) Does not allow the use of the Platform for discriminatory practices, including by means of algorithms or automations that could compromise fundamental rights;
c) It adopts security, transparency and traceability measures to ensure that its tools are not used to improperly manipulate personal data for electoral purposes.
14. MODIFICATIONS
14.1. The CLIENT and USER acknowledge that the Platform, the Terms of Use and the Privacy Policy are subject to a continuous process of improvement, aimed at technical, legal or functional improvement. Updated versions of the Terms will always be available on the Platform itself, and it is the CLIENT’s and USER’s responsibility to consult them periodically.
14.2. Material changes to these Terms of Use shall be deemed valid, effective and binding from their date:
14.2.1. Publication on the Platform;
14.2.2. Communication by e-mail; or
14.2.3. Disclosure by another means of contact made available by the CLIENT or USER.
14.3. Continued use of the Platform after any update constitutes tacit acceptance of the new Terms of Use and Privacy Policy.
15.1. Should any provision of these Terms of Use or the Privacy Policy be deemed unlawful, void or unenforceable for any reason, the remaining provisions shall not be affected and shall remain valid and enforceable to the maximum extent possible.
15.2. Communications sent by the CLIENT or USER to MULTIPLIERAPP will be considered valid when made through the official channels available on the website or email address. On the other hand, all communications sent by MULTIPLIERAPP will be considered valid when made through the contact information made available by the CLIENT or USER on the Platform.
15.3. It is the CLIENT’s and USER’s responsibility to verify the authenticity of messages received on behalf of MULTIPLIERAPP, especially those involving requests for data or payments. In case of doubt, they should contact the Support Center immediately.
15.4. Any failure by MULTIPLIERAPP to enforce or exercise any right, privilege or remedy granted by these Terms of Use, the Privacy Policy or the law, including related rights, shall not constitute a waiver of such right, privilege or remedy.
15.5. If you wish to make a complaint and/or report a fact that jeopardizes MULTIPLIERAPP ‘s reputation or the safety of Platform Users, you should preferably notify MULTIPLIERAPP through the Support Channel indicated, in order to reduce the negative impacts of what you wish to report.
16.1. These Terms of Use and the Services made available on the Platform shall be governed by and construed exclusively in accordance with the laws of Brazil.
16.2. CLIENT and User acknowledge that any disputes shall be resolved before the central court of the District of Rio de Janeiro, Capital of the State of Rio de Janeiro, for the filing of any and all lawsuits or administrative proceedings relating to these Terms of Use, the Privacy Policy and the Services made available on the Platform.
17.1. For queries, suggestions, complaints, criticisms and compliments, please contact our Service Channels, available Monday to Friday during business hours, except public holidays: via the website, the portal or by e-mail at[email protected] and[email protected].
[1] This is an internal election, within the party, in which the pre-candidate seeks to win the votes of the members in order to launch his candidacy.
[2] Political-electoral content is understood to be everything that deals with elections, political parties, federations and coalitions, elective positions, people holding elective positions, candidates, government proposals, bills, exercising the right to vote and other political rights or matters related to the electoral process.